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Shipping & Returns

Processing & Shipping Policy

Products: 

Exhibition Booths 

Backdrop Displays,

Banners, Tents,

Flags & Signs

Processed

10 Days

2 -3 Days 

Shipped

7-10 Days

7-10 Days 

FEDEX Next Day & 3 Day Shipping Options Available

 

We are delighted to inform you that we offer shipping services to any location within the United States. However, please be advised that during busy holiday seasons, the delivery time may extend due to factors beyond our control.

While we strive to provide efficient and timely deliveries, the increased demand and various external variables during peak seasons can impact the shipping duration. Rest assured, our team is committed to ensuring your order reaches you promptly, and we appreciate your understanding during these busy periods.

If you have any specific concerns or inquiries about your shipment, feel free to reach out to our customer care team. Your satisfaction is our priority, and we are here to assist you in any way we can. Thank you for choosing Bannerama Express for your shipping needs.

Return & Exchange Policy

We appreciate your understanding of our return and exchange policy. At Bannerama Express, we do not accept returns or exchanges. However, if you happen to receive a defective item, we kindly request you to send detailed pictures showcasing the defect to info@banneramaexpress.com, along with an explanation of the issue.

Rest assured, our dedicated team will promptly inspect the provided pictures within 1-2 days. Subsequently, our customer care department will reach out to you to discuss the matter further. In the case of a confirmed defect, we will gladly offer a replacement or initiate a refund for the purchase price of the defective product.

Your satisfaction is our priority, and we are committed to resolving any issues related to defective items promptly and efficiently. Thank you for your cooperation and understanding. If you have any further questions, feel free to reach out to our customer care team.

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